Are you passionate about hospitality, creativity, and exceptional service?

Join Bedia Pottery, Dubai’s most luxurious pottery studio, where art meets elegance. We are seeking a multitasking, customer-focused Receptionist with a background in hotel management to become the welcoming face of our studio and a key support in our exclusive workshop operations.

Your Role:

As our Receptionist & Client Experience Coordinator, you will be responsible for:

• Front Desk Management: Warmly greeting guests, checking bookings, offering refreshments, and ensuring a welcoming environment
• Responding to client inquiries on whatsapp, phone or e-mails, offering the packages, negotiating and initiating the bookings
• Client Experience: Managing guest expectations with 5-star hospitality standards, addressing inquiries and special requests professionally and promptly
• Workshop Coordination: Assisting with the smooth operation of ceramic workshops including preparation, scheduling, and coordination with instructors and assistants
• Team & Studio Support: Overseeing studio cleanliness, stock organization, and internal coordination with the team
• Administrative Duties: Answering calls and emails, managing the booking system, recording client feedback, and ensuring accurate guest records
• Multitasking in Motion: Flexibly switching between front desk, studio floor, and workshop support as needed

What We’re Looking For:

• Degree or diploma in Hotel or Hospitality Management
• 2–3 years of experience in front office, guest services, or customer-facing roles
• Friendly, professional demeanor with excellent verbal and written English
• Organized, reliable, and able to multitask in a dynamic environment
• Passion for design, art, or creative spaces is a plus
• Punctual and respectful of luxury service standards
• Knowledge of booking systems, calendar tools, and basic office software

We Offer:

• A beautiful work environment in Dubai’s leading art and design hub
• A creative and respectful team culture
• Growth opportunities in hospitality, events, and studio operations
• Salary
• Visa for two years
• Health insurance
• 30 days annual leave
• Full-time contract

Please send your cv including your salary expectation.