Full job description

• Greet and welcome guests upon arrival with a warm and friendly attitude
• Perform check-in and check-out procedures efficiently
• Manage online, phone, and in-person reservations
• Handle guest inquiries, complaints, and requests in a professional manner
• Provide information about hotel services, room rates, and local attractions
• Process payments and maintain accurate records of transactions
• Ensure front desk and lobby area are clean and organized
• Coordinate with housekeeping and other departments to meet guest needs
• Maintain security by following procedures and monitoring logbooks
• Keep updated records of office expenses and costs

Job Type: Full-time