Full job description

Job Summary:

We are seeking a professional, welcoming, and organized Clinic Receptionist to join our medical team. As the first point of contact for our patients, you will manage front-desk operations, coordinate appointments, and deliver exceptional patient service to ensure smooth daily operations.

Key Responsibilities

• Patient Relations: Welcome patients warmly, manage the check-in/check-out process, and guide them through registration paperwork.
• Scheduling: Answer phone calls, manage clinic calendars, book appointments, and handle patient inquiries or cancellations.
• Insurance & Billing: Verify patient health insurance eligibility, secure pre-authorizations, collect co-payments, and issue invoices.
• Data Management: Maintain and update Electronic Medical Records (EMR) accurately while ensuring complete patient confidentiality.
• Clinic Flow: Coordinate directly with nurses, doctors, and laboratory staff to minimize patient wait times and optimize clinic flow.

Requirements & Qualifications

• Gender: Female
• Age: Below 40 years old
• Experience: Minimum of 2 years experience as a receptionist, preferably within a medical center or clinic environment.
• Education: Diploma in healthcare administration or a related field.
• Languages: Fluent in English, Arabic, and Chinese
• Technical Skills: Proficiency in MS Office and familiarity with clinic management software / EMR systems.

Pay: AED3,500.00 – AED4,500.00 per month