Full job description

Key Responsibilities:

• Handle customer inquiries and resolve customer issues professionally.
• Provide excellent customer service through phone calls, emails, and WhatsApp.
• Maintain and update customer records accurately.
• Adhere to company policies, procedures, and service standards.

Requirements:

• Previous experience in a call center or customer service role.
• Excellent verbal and written communication skills.
• Ability to manage high call volumes and multitask effectively.
• Strong attendance and reliability record.
• Patience and professionalism when handling repetitive or challenging customer interactions.
• Empathy and customer-focused approach.
• Ability to work across multiple systems simultaneously.
• Adaptability to changing procedures, scripts, and customer requirements.

Job Details

Number of Positions: 2
Salary: AED 5,000 Location: Al Shahama, Abu Dhabi
Working Schedule: 6 Days per Week, 8 Hours per Day