Full job description
Are you a people person with a passion for hospitality? Do you thrive in a dynamic environment where every day brings new opportunities to make a difference? If so, we want you to join our team at Comfort Inn & Suites in Mandan!

Position: Front Desk Associate

About the Role: We are seeking enthusiastic and dedicated individuals to become the friendly faces of our hotel. As a Front Desk Associate, you will be the first point of contact for our guests, ensuring they have a memorable and comfortable stay.

Shift Hours:

Mixed schedule of shifts which could include:
AM Shift: 7 AM- 3PM
PM Shifts: 3 PM – 11 PM
Does include working weekends.
Specific Day openings as of right now are: Thursday- Saturday AMS and Saturday PM.
Key Responsibilities:

Greet and welcome guests with a warm and friendly attitude
Handle check-ins, check-outs, and reservations efficiently
Address guest inquiries and resolve any issues promptly and professionally
Maintain accurate records of guest information and payments
Assist with other front desk duties as needed to ensure a seamless guest experience
What We’re Looking For:

Excellent communication and interpersonal skills
Strong customer service orientation
Ability to multitask and manage time effectively
Attention to detail and problem-solving skills
Flexibility to work various shifts, including weekends and holidays
Previous hotel or customer service experience is a plus, but not required