Full job description

Life as a Banquet Server:

As a Banquet Server with Superhost Hospitality at the Embassy Suites Naperville, you play a pivotal role in creating memorable events for our guests. Your responsibilities include:

• Setting up banquet venues according to event specifications.
• Serving food and beverages to guests with professionalism and attention to detail.
• Collaborating with catering and kitchen staff to ensure seamless event execution.
• Providing excellent customer service and addressing guest needs during events.
• Upholding high standards of cleanliness and organization in banquet spaces.

What We’re Looking For:

We are seeking an individual with the following attributes:

• Customer Service Excellence: A passion for delivering outstanding service to ensure guest satisfaction.
• Team Player: Ability to work collaboratively with banquet and event teams.
• Adaptability: Flexibility to handle varying event sizes and requirements.
• Additional Requirements:
• Physical ability to carry trays, stand for extended periods, and lift moderate weights.
• Availability for varying shifts, including evenings, weekends, and holidays.

What to Expect in Your First Few Months:

In your initial phase, you will undergo comprehensive training to familiarize yourself with our hotel’s banquet service standards and procedures. Working closely with the banquet and event teams, you’ll gain hands-on experience in providing exceptional service during a variety of events.

The Perks of Working for Us:

• Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
• Exclusive travel discounts at our hotel partners and franchises worldwide.
• Participation in our Wellness program to support your overall well-being.
• On-demand pay opportunities for instant access to earnings between paychecks.
• Access to a leadership development program and diverse growth opportunities.
• Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.