Full job description
Do you thrive when the rest of the world is winding down and going to sleep? Are you looking for a stead Full Time schedule with great pay, benefits and a team that values you?!

We are currently seeking a Full-Time Front Desk Agent / Night Auditor to join our team.

Staring Pay: $20.00 to $21.00 per hour based on experience.

Shifts Include:

3 shifts- 3p-11p
2 shifts- 11p-7a
Starting wage: $20.00 to $21.00 per hour, based on experience.

$500.00 Sign on Bonus:

$100.00 after the first 30 days
$150.00 after the first 90 days
$250.00 after the first 6 months
Stop by for an interview and receive a free gift! Offers may be made on the spot.

RRI West Management, LLC is the company that manages over 24 Red Roof Inns and Red Roof Plus+ locations across the U.S. As Red Roof’s largest franchisee, our portfolio of hotels has a deep history in hospitality and our passion has always driven us to become a leader in the economy hotel segment. Our success is fueled by recruiting and developing people who have a genuine passion for meaningful relationships. It’s a simple formula: We start with the best people, We strategize to deliver key business results, and We stop at nothing for our guests. When you do these things consistently, our employees and guests can’t help but have an amazing story to tell. Join our team Full Time and you will enjoy these benefits!

Health insurance
Dental
Vision
Competitive Pay
Pet Insurance
Employer Paid Life Insurance
PTO after 60 days!
401K with Employer Match
Career Growth Opportunities
The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding customer service satisfaction, while working with hotel team members, maintaining room quality as well as the safety and security of the hotel.

Welcome guests with proper greeting and perform all guest related services. (i.e., Wake up/ courtesy calls, guest concerns/complaints/ requests, provide coffee, location information and professional lobby presentation.
Handle reservation requests; check guests in/out; all guest accounting such as cash and PCI policies.
Make, change, and monitor reservations; review and report rate availability; update and monitor room status.
Inform Hotel Management of any possible sales leads or events in the area.
Maintain confidentiality of guest information and pertinent hotel data.
Perform daily cash count in drawer and safe.
Complete all required reports on daily shift report. (i.e., room discrepancies, balance report, housekeeping clean reports)
Communicate with Hotel Management and other GSR’s as needed about issues, requests or concerns regarding guests or rooms.

APPLY NOW