Full job description

Are you friendly, reliable, and ready to join a great hospitality team?
Our IHG-branded extended stay hotel near the Knoxville Airport is now hiring Front Desk Agents immediately!

About the Role:
As the face of our hotel, you’ll provide exceptional guest service, handle check-ins and check-outs efficiently, and ensure every guest feels at home. This is a great opportunity for someone who enjoys working with people and wants to grow within the hospitality industry.

Responsibilities:

• Greet and assist guests with warmth and professionalism
• Handle check-ins, check-outs, and reservations
• Answer phones and respond to guest inquiries
• Maintain accurate records and handle payments
• Support hotel operations and ensure a clean, welcoming environment

Qualifications:

• Previous hotel or customer service experience preferred (IHG experience a plus!)
• Strong communication and problem-solving skills
• Must be dependable, professional, and able to work flexible shifts (including weekends and holidays)
• Proficiency with computers and basic office systems

Why Join Us:

• Competitive pay based on experience
• Employee discounts at IHG hotels worldwide
• Supportive team and positive work environment
• Opportunities for growth and advancement