Full job description

You will be responsible for the breakfast of the hotel, ensuring each station is always organized, clean, and ready for work. When working, you have a positive and engaging attitude with guests and coworkers, in addition to ensure the quality and success of each service. You are great at multi-tasking and can follow instructions well. The Breakfast Attendant is a fast-paced worker who thrives in a team-oriented environment.

Job Responsibilities:

• Represent the hotel with authenticity, enthusiasm, professionalism, and businesslike appearance and demeanor to all hotel guests, clients, prospective clients, agents, and the community.
• Ensure the morning breakfast and buffet has been properly set-up and continuing to stock as needed, in addition to proper break down and cleaning.
• Maintain decorations and communicate to management the needs for maintenance or improvement to provide the highest quality of service.
• Promptly clean table tops and chairs throughout breakfast hours as guests come and go.
• Maintain cleanliness of all breakfast room public spaces and restrooms, including but not limited to front of galley, breakfast buffet, and assigned restrooms.
• Retrieve all soiled linens to be sorted and treated.
• Maintain inventory of all food and cleaning supplies and communicate needs to a supervisor when necessary.
• Uphold a friendly demeanor with all guests and interact accordingly, including salutations upon entry and exit.
• Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities.
• Sustain the safety of the property though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures.

• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling includes holidays, nights, and weekends depending on hotel events and functions.