Full job description

Holiday Inn Express & Suites Sheldon, Iowa is seeking a professional and highly motivated individual for a Front Desk position. We are seeking someone with great customer service skills who enjoys interacting with people. This role is 1–2 shifts per week, with every other weekend required. Shifts are 3 PM–11 PM, and scheduling is flexible. Additional hours may be available through cross-training or weekend work. Holidays rotate among staff.

Main Responsibilities

• Greet and assist guests professionally
• Check guests in and out, verify IDs, and assign rooms
• Answer phones and help with reservations
• Provide information about hotel services and local attractions
• Handle guest questions and concerns
• Process payments, balances, and daily receipts
• Communicate with housekeeping about room status
• Help with light cleaning and laundry as needed

Requirements

• Strong customer service and communication skills
• Comfortable interacting with people
• Basic computer and math skills
• Must be able to read, write, and speak English

Job Type: Part-time

Pay: $14.00 – $14.50 per hour