Full job description
Comp. Host / Attendant

Employer: Hamilton 354 King West LP (o/a Hampton Inn by Hilton Hamilton)

Location: Hamilton, Ontario – Onsite

Employment Type: Part Time

Schedule: Days / Mostly Weekends / Occasional Weekdays

Union or Non-Union Role: Non-Union

Job Summary

What’s your passion? Whether you’re into road trips with the family, entertaining friends over dinner, volunteering in the community, or putting a smile on a strangers’ face, at Hampton Inn, we’re interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies – people who put our guests at the heart of everything they do. And we’re looking for more people like this to join our friendly and professional team.

We currently have a position available for a Comp. Host / Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.

Key Responsibilities

Guest Service

Greet all guests warmly and create a welcoming atmosphere.
Provide attentive, courteous, and prompt service at all times.
Anticipate guest needs and consistently meet or exceed expectations.
Accommodate special requests within company policies and food safety guidelines.
Maintain full knowledge of menu items, ingredients, and preparation methods to answer guest inquiries confidently.
Be knowledgeable about hotel services and amenities to assist guests when needed.
Breakfast & Buffet Operations

Prepare, replenish, and maintain buffet items according to brand standards.
Continuously monitor buffet presentation, temperature, and stock levels during service.
Inspect inventory before and during breakfast hours to ensure adequate supply.
Replace and rotate food and beverage stock using FIFO (First-In, First-Out) procedures.
Handle food deliveries and store items properly following safety guidelines.
Prepare and restock coffee stations for both breakfast service and Front Desk.
Provide breakfast and/or coffee service to meeting rooms as required.
Cleanliness & Food Safety

Maintain cleanliness and organization of the buffet, dining area, and service stations.
Clean and sanitize tables, counters, and equipment using approved methods.
Ensure compliance with health, safety, and sanitation standards.
Thoroughly clean and reset all areas after breakfast service.