Full job description

Role Overview:
We are seeking a professional and friendly Front Desk Receptionist to manage our clinic’s front office operations. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience while supporting administrative functions.

Key Responsibilities:

• Greet and assist patients, visitors, and vendors in a professional and courteous manner.
• Answer and direct phone calls, respond to emails, and manage appointment scheduling.
• Maintain accurate patient records and ensure confidentiality at all times.
• Assist with patient check-in and check-out processes.
• Coordinate with healthcare staff to manage daily schedules and patient visits.
• Handle administrative tasks such as filing, data entry, and correspondence.
• Maintain a clean, organized, and welcoming reception area.
• Address patient inquiries and resolve minor issues promptly.

Requirements:

• High school diploma or equivalent; additional certification in administration or customer service is a plus.
• Previous experience as a receptionist, preferably in healthcare or home care services.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Proficiency in MS Office and basic computer skills.
• Fluency in English; knowledge of Arabic is an advantage.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.

Job Type: Full-time