Full job description
Banquet Supervisor

Rate of Pay: $20.00 per hour + gratuities

THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.

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Our top candidate will have a strong drive to succeed. They have exceptional motivational and organizational skills, allowing them to manage multiple priorities and projects, while ensuring no detail is missed. Key objectives will include floor supervision of the banquet areas, continuous development of the service team, and ensuring a productive, well-maintained working environment. You will achieve excellence by maintaining standard operating procedures and exceeding financial metrics and guest expectations.

The Role:

We are looking for an enthusiastic team player with a strong 4-star service and leadership experience to join our Restaurant service teams. Our top candidate will have a strong drive to succeed. They have exceptional motivational and organizational skills and thrive under pressure, allowing them to manage multiple priorities and projects. They will ensure that the team is working at optimum service levels to ensure that our guests needs are met.

Job duties:

Collaborate with clients to plan and organize banquet events, including corporate meetings, conferences, weddings and events.
Coordinate event logistics, including setup and take down, decorations, audiovisual equipment and seating arrangements.
Train and supervise banquet staff, including servers, bartenders and event setup crew.
Direct supervise staff during events, ensuring the highest quality service and exceptional guest satisfaction.
Anticipate the guests needs and provide exceptional service to enhance their experience.
Communicate effectively with other departments to ensure seamless coordination of events.
Ability to step in and perform hands-on service duties during peak periods.
Employment Experience and Educational Requirements:

Minimum, 3-years of food and beverage experience with demonstrated leadership skills.
Previous Banquets experience considered an asset.
Excellent communication and interpersonal skills to interact with the clients, guests and team members effectively.
Ability to multitask, prioritize tasks and coordinate events simultaneously.
Quick decision making and problem-solving skills to handle unexpected issues during events.
Deep understanding of hospitality industry standards and trends.
Have a valid ProServe certification.
Experience working in a variety of restaurant settings.
Have a valid Class 5 driver’s license.
Completion of a business or hospitality degree is preferred.
Physical Demands:

Ability to stand and walk for prolonged periods (up to 8+ hours), especially during event setup, execution, and teardown.
Ability to lift, carry, push, and pull items such as banquet tables, chairs, chafing dishes, and event equipment — typically up to 40–50 lbs.
Ability to bend, reach, kneel, and perform repetitive motions while arranging table settings, linens and equipment.
Long or irregular hours, including early mornings, late nights, weekends, and holidays, depending on event schedules.