Full job description
Summary

Where Stillness Meets Sophistication — Become an Overnight Front Office Host (Part-Time) at Park Hyatt Chicago

ABOUT US:

In the heart of Chicago’s distinguished Gold Coast, Park Hyatt Chicago stands as a sanctuary of modern luxury—an intimate, art‑forward retreat where design, culture, and intuitive service come together with effortless grace. With sweeping views of Lake Michigan and a legacy shaped by quiet refinement, our hotel offers a haven for the discerning traveler seeking serenity, beauty, and connection.

At Park Hyatt, we believe that hospitality is a craft. Every welcome, every gesture, every farewell is an opportunity to create a moment that lingers. The Front Office is the first chapter of that story—setting the tone for each stay and ensuring every guest feels genuinely cared for.

THE ROLE:

As a Front Office Host – Overnight (Part‑Time), you will be the calm, reassuring presence that guides our guests through the most tranquil hours of the night. Your warmth, poise, and polished professionalism will shape experiences that feel seamless, personal, and deeply considered.

You will welcome late‑evening arrivals with grace, support guests throughout the night with thoughtful attentiveness, and ensure that every interaction reflects Park Hyatt’s signature elegance. Whether assisting with arrivals and departures, coordinating with overnight teams, or responding to guest needs with quiet confidence, you will embody the essence of understated luxury.

You will also have the opportunity to elevate the guest experience through thoughtful, intuitive upselling—offering room enhancements and premium experiences that align naturally with each guest’s preferences.