Night Auditor

Full job description

Night Auditor Part Time – $19 per hour

Are you looking for Great Opportunities and career growth? Come work at Embassy Suites Austin Central by Hilton!

Embassy Suites is looking for a energetic, optimistic and talented Part Time Front Desk Night Auditor to join the TEAM!

The position is Saturdays and Sundays from 11pm-7am.

Great Opportunities for career growth.

Discount hotel stays throughout the world. 100 nights per year.

Recognition, rewards and incentives are the normal here

Medical/ Dental/ Vision after only 30 days of employment

Paid time off

401(K)

Company discounts and perks

Fitness subsidies

$500 dollar per referral program

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide Distinguished Hospitality that aligns with the pillars our mission statement.
  • Full understanding of PEP – Property Engagment Platform
  • Complete the night audit responsibilities by 3am
  • Utilization of Kipsu – Internal guest messaging system
  • Operate reservation, property management and credit card systems, following all safety and security procedures.
  • Operate phone system and disperse calls as required by your shift. .
  • Know emergency procedures and how to respond.
  • Know daily room rate, room types, hotel amenities, and local attractions, shops and restaurants.
  • Complete daily reports, audits correspondences etc. as required by your shift.
  • Set wake-up calls as dictated by your shift.
  • Create incident reports for guest injuries / issues when required.
  • Resolve guest complaints to exceed expectations.
  • Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
  • Maintains high standards of personal appearance, hygiene and grooming, which include compliance with the dress code.
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos.
  • Ability to speak English fluently.
  • Ability to interpret and perform basic computer and POS system functions.
  • Performs any other duties as requested by supervisor.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. EDUCATION AND EXPERIENCE REQUIREMENTS:

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