THE POSITION
Join the Department of State as a Clerical Assistant 2 and become part of a team that keeps mail operations running smoothly across the Commonwealth. This role offers an energetic and fast paced environment where your efforts help move important information to the right places. You will support many program areas and help ensure reliable service every day. Bring your motivation and attention to detail to a job where your work truly matters.
DESCRIPTION OF WORK
This position supports daily mail operations that help the Department of State and other Commonwealth agencies receive, sort, and deliver important materials. The work includes independent judgment, customer service, and the use of tracking systems to keep mail moving efficiently. As a Clerical Assistant 2, you will perform the following duties:
Mail Delivery: Deliver mail, packages, and priority correspondence to program areas and Commonwealth locations
Mail Sorting: Sort incoming external and interoffice mail according to policy
Mail Pickup: Collect outgoing and interoffice mail from assigned offices for processing
Tracking Systems: Use the Intra Mobile Scanning System to track mail movement and prepare reports
Safety Screening: Conduct initial screening of suspicious mail and notify the supervisor when further action is needed
Equipment Upkeep: Maintain mailroom equipment, logs, and assigned vehicles to support daily operations
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment, 37.5 hours per week.
Work hours are 7:30am to 4:00pm, Monday-Friday, with a 1-hour lunch.
Telework: You will not have the option to telework in this position.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Graduation from high school; or
An equivalent combination of experience and training.

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