Housekeeping 

Full job description
Position Title: Housekeeping House Attendant
Reports To: Housekeeping Floor Supervisor
Department: Housekeeping
Shift: Day, Swing and Graveyard

Role: The Housekeeping House Attendant is responsible for maintaining cleanliness of assigned public and back‑of‑house areas while providing support to Guest Room Attendants with physically demanding tasks, such as moving furniture and transporting loaded linen and trash carts. Ensures all work is completed efficiently, safely, and in alignment with hotel quality standards to support an exceptional guest experience. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.

Qualifications:
Education: High School Diploma or GED
Experience: Previous housekeeping experience in a hotel, resort, or similar environment
Skills:
Ability to read, write, and communicate effectively in English when interacting with guests, team members, and supervisors
Strong ability to follow instructions, adhere to established procedures, and maintain accurate written records
Working knowledge of standard housekeeping equipment, cleaning machines, and approved chemicals, with the ability to use them safely and efficiently
Demonstrates attention to detail, reliability, and a commitment to maintaining high cleanliness and service standards
Ability to work well in a team‑oriented environment while supporting overall guest satisfaction
Required:
Must be able to speak and understand basic English to ensure safe performance of job duties and effective communication with guests and team members, as permitted


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