Full job description
Job Title: Food and Beverage Manager
Location: Long Island, New York
Property: The Garden City Hotel, a Luxury Four-Diamond Hotel

Position Overview

Legendary Chef David Burke’s signature whimsical approach and seasonally driven menus are destined to make The Red Salt Room the most sought-after restaurant reservation on Long Island.

We are currently looking for an Restaurant Manager who will assist in overseeing our King Bar by David Burke, Red Salt Room by David Burke, Patio Bar (seasonal), In Room Dining and The Rose Room Underground Lounge.

Key Responsibilities include, but are not limited to:

Supervising the floor during meal periods to ensure standards and steps of service are met through all guest interactions.
Ensure staffing levels for all outlets are accurate based on hotel and outlet business levels.
Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.
Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for the staff and other hotel employees.
Ensure basic standard operating procedures for all outlets are in place and are in compliance with Federal, state, local practices. (e.g. ServSafe, Responsible Vendor)
Ensuring that all steps of services as outlined in training materials are being followed on a daily basis.
Interact positively with customers promoting hotel facilities and services.
Resolve problems to the satisfaction of involved parties.
Answer telephones in a clear voice, coordinate and document reservations.
Organize special events in the restaurant such as receptions.
Maintain rapport with all departments and attend relevant meetings.
Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
Give guidance toward improvement and make necessary adjustments for consistency.
Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence.
Input and retrieve data and change computer procedures using complex series of key punches to program system.
Ensure that all standards and hotel cash handling procedures are met.
You will have the opportunity to optimize operations and effect the execution of an exquisite dining experience for every customer.
Qualifications

Hotel/Fine Dining Restaurant management experience.
Dynamic and guest oriented individual.
Demonstrated leadership and team building.
Developed interpersonal and communications skills.
Work both independently as well as part of a dynamic team.
Ability to multi-task and strategize against changing priorities.
Computer skills, i.e. Micros, Open Table.
Able to maintain a consistently high level of service standards.
Possess a strong dining room presence.
Benefits:

Group Health Insurance Plans (Medical, Dental, Vision)
Company Paid Life Insurance
Long Term Disability
401k Retirement Savings Plan
Paid Vacation Days and Paid PTO Days
Aflac Supplemental Short Term Disability, Accident Advantage and Cancer Care Plans