Full job description

The Hotel Manager operates as the primary strategic business leader of the property with accountability in all aspects of the operation, guest and associate satisfaction, human resources, financial performance, sales and revenue generation, and a return on investment.

Summary of key responsibilities and essential job functions include but are not limited to the following:

Responsibilities

• Stays current with industry trends and monitors the strengths and weaknesses of the competition
• Explores new business opportunities
• Develops business plans designed to maximize property customer satisfaction, profitability, and market share
• Make certain property business plans are aligned with brand business strategies
• Oversee day-to-day operations
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Direct the employee assessment process
• Ensures all staff follows the rules and regulations of company policies
• Works closely with Sales & Marketing to develop revenue-generating strategies
• Identifies new business leads, develops tailored sales approach, and actively pursues leads with the Sales and Marketing team
• Creates a cohesive and high-performance leadership team that continuously strives for positive results and improvement
• Ensures demand forecasting and sound revenue practices are in place to maximize yield
• Identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor

Requirements and skills

• Proven experience as a Hotel Manager
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• BA in Business or relevant experience