Join Our Team: Housekeeping Department

Are you someone who takes genuine pride in your work and loves making a great first impression? We are looking for an upbeat, self-directed individual to join our luxury resort team. In this role, you’ll be the heartbeat of our guest areas—keeping things pristine while offering warm, professional service to everyone you meet.What you’ll do:

• Maintain the elegance of our public spaces with a sharp eye for detail.
• Engage with guests, offering a friendly smile and helpful information.
• Multi-task across various cleaning and guest service needs independently.
• Consistently go above and beyond to ensure a luxury experience.

What you’ll need:

• A naturally positive, customer-first attitude.
• The ability to work efficiently without constant supervision.
• Dependable transportation
• A passion for hospitality and high standards.

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.