Full job description

Our Front Desk Professionals are often the first person that a customer or client interacts with when making contact with our organization. Essentially, Front Desk Professionals are the face and voice of our company. For this reason, Front Desk Professionals play an extremely important role in the representation of our organization. We want someone who can make an immediate impact, has a track record of showing initiative, is willing to collaborate, and possesses the ideal balance of experience and potential for future advancement.

The right candidate must be professional, have effective communication skills, have multitasking and organizational abilities, be proficient with multi-line telephone systems, enjoy people and have great customer service skills!

Schedule: Full-Time (36hrs)

Monday – Friday Noon-7pm, Sat 8am-6pm (Sunday and one week day/Off)

Responsibilities

· Maintain the front reception area and present a polished and professional appearance every day.

· Operate a multi-line telephone system to answer incoming telephone calls; determine purpose of callers, and forward calls to appropriate personnel or department. Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable. Answer questions about our organization and provide callers with address, directions, and other information.

· Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel

· Order, receive, and maintain office supplies

· Other duties may be assigned as necessary

Minimum Requirements:

· 2-3 years MINIMUM of current Front Desk Professional experience

· Warm, welcoming demeanor with a concierge mentality

· Excellent Customer Service Skills

· Excellent communication skills, professional, able to adapt to change

· Reliable transportation

Company Benefits:

· 401(K) Retirement Plan with MATCH!

· Health, dental, vision, prescription and life insurance

· Disability Coverage

· Paid Vacation & Paid Holidays

· Employee Discounts