Full job description

Base Pay: $17.13 per hour

Hotel Front Desk Team Member

Morning , Afternoon & Overnight Shifts Available

Be the First Smile Guests Remember

At Peppertree Hospitality Group, our front desk team is the heart of the hotel. You are the first person guests see when they arrive and often the last person they talk to before they leave. That means this role matters.

We’re looking for a friendly, dependable, and detail-focused Hotel Front Desk Team Member to help create a great experience for every guest. This position is a great fit for someone who enjoys helping people, staying organized, solving problems, and being part of a team that jumps in for each other.

Hotel experience is helpful, but not required. If you bring a great attitude, reliability, and a willingness to learn, we can train the rest. Shocking, I know, a job posting that does not require 12 years of experience to answer a phone.

Shifts Available

We currently have front desk shifts available for:

Morning Shift (6am-2pm)

Great for early risers who like getting the day started, helping with check-outs, answering guest questions, and setting the hotel up for success.

Afternoon Shift ( 2pm-10pm)

Perfect for someone who enjoys a busier pace, guest arrivals, check-ins, phone calls, reservations, and helping guests settle in.

Overnight Shift (10pm-6am)

A good fit for someone dependable, calm, and comfortable working independently while still supporting guest needs and hotel operations overnight.

All shifts may include weekends and holidays as needed. Hotels are open every day because apparently guests continue traveling even when the calendar says we deserve rest.

Teamwork Matters Here

This is not a “that’s not my job” kind of hotel.

Our front desk team helps with laundry and common areas when needed, just like housekeeping, maintenance, and other team members help the front desk when needed. We work as a team, support each other, and step in where the hotel needs us.

That may include helping fold laundry, restocking towels, tidying common areas, checking the lobby, supporting breakfast or housekeeping needs, and making sure the hotel stays clean, welcoming, and guest-ready.