Full job description

• This position is a tipped position which you receive your tips in cash each day!

SUMMARY:

The Server will take food and/or beverage orders and serve the guests of the restaurant outlets at the Coeur d’Alene Casino Resort Hotel.

RESPONSIBILITIES:

• Performs guest services by taking orders, inputting orders accurately into POS, serving food and beverages to the customers promptly, and following the standards set by the restaurant.
• Provides menus and explains menu items and terms and provides suggestions to customers when asked.
• May pre-bus and bus tables or assist with side-work of rolling silverware, filling salt and pepper shakers, sugar, cream condiment and other napkin containers and perform light restaurant cleaning.
• Observes guests to respond to additional requests and to determine when meal has been completed or beverage consumed.
• Checks identification for all guests that appear under the age of 30 and attempting to purchase alcohol in accordance with all applicable local, county, state, and tribal liquor laws.
• Prepares hot, cold, and mixed drinks for guests.
• Practices safe food and beverage handling and clean up at all times.
• Performs in group activities, such as the birthday song, when requested.
• May obtain and carry a change bank (cash and coin) in order to provide cash services for guests, ensuring bank is accurate at end of shift.
• Other projects and duties as assigned.

QUALIFICATIONS

Education/Experience:

• High school diploma or equivalent preferred.
• Must be 19 years of age or older.
• Three years previous serving experience in a full service restaurant or bar required

Skills/Knowledge:

• Must work well in a team environment.
• Ability to manage conflict and influence outcomes preferred.
• Strong multitasking skills required.
• Excellent verbal communication, organizational, and presentation skills preferred.
• Must be able to follow detailed instructions precisely.
• Ability to guide and coach a team preferred.