Full job description
Looking for an Assistant Director of Housekeeping. Our TEAM culture encourages professional growth and development.
Perks
Health Benefits, Vacation time, Wellness days, Hotel Perks
General Description:
This role reports to the Director. As Assistant Director of Housekeeping, you would be responsible for the hotel’s Housekeeping operations and ensuring the Housekeeping team can meet business needs and deliver outstanding service and performance. The Director of Housekeeping is responsible supervising, and coordinating the daily activities of the Housekeeping department, along with ensuring smooth operations including rooms, public areas, laundry, and supplies. The Assistant Director of Housekeeping is expected to maintain the highest level of cleanliness, presentation, and efficiency while adhering to property standards and achieving guest satisfaction. This position requires strong attention to detail, leadership skills, organizational skills, time management skills, and the ability to effectively deal with guests, and team members.
Primary Duties:
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- Primary duties include leading the Housekeeping Department day to day-to-day functions
- Responsible for maintaining good morale and a positive work environment that promotes respect and dignity
- Monitor standards and work performance by inspecting rooms and public areas daily for brand standards, service, and training compliance
- Make routine daily rounds of the hotel at any time, performing random inspections in all areas to ensure the expected hotel brand standard is set and continued
- Implement standard operating procedures for routine tasks to enable the team to develop consistent work habits
- Solid understanding of housekeeping and laundry supplies and pars
- Control linen, cleaning supplies, chemicals, guest supplies, room/bathroom, and OS&E to control expenses and minimize waste
- Staff department daily while adhering to productivity standards as well as budgetary constraints
- Check on all equipment of the Housekeeping Department and ensure that equipment is properly used to reduce cost and breakage
- Manage housekeeping supplies, ensuring adequate stock levels and proper organization.
- Monitor the use of cleaning products and ensure they are being used effectively and economically.
- Train and develop team for personal and professional growth, assist in development of third-party employees with assistance from third party
- Ensure Lost & Found procedures are implemented and followed
- Establish good liaison with Engineering Department for any repairs needed and to expedite any major repairs or special requests for special occasions and purposes
- Establish a good liaison with Front Office to mitigate any guest issues or preparations for special events

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