Full job description

Join the Team at Candlewood Suites Harrisburg I-81 Hershey Area!

We are currently seeking a dependable, energetic, and guest-focused Front Desk Agent to become part of our team. If you enjoy working with people, thrive in a fast-paced environment, and are looking for a stable position with full-time hours, we would love to meet you!

Position Details:

• Flexible scheduling required for a variety of shifts:
• – 7:00am–3:00pm- 3:00pm–11:00pm- 11:00pm–7:00am
• Must be available to work weekends and holidays
• 30–40 hours per weekWhat You’ll Do:

• Welcome guests with friendly and professional service
• Handle guest check-ins and check-outs efficiently
• Assign rooms and accommodate special requests whenever possible
• Answer questions regarding hotel services, local attractions, and directions
• Make, modify, and cancel reservations accurately
• Resolve guest concerns promptly and professionally
• Follow hotel cash handling and credit card procedures
• Help create a positive and comfortable guest experience from arrival to departure

What We’re Looking For:

• Strong customer service and communication skills
• Reliability and flexibility with scheduling
• Ability to multitask in a busy hotel environment
• Hotel experience is a plus, but we are willing to train the right candidate with a positive attitude and strong work ethic