Full job description

Front Desk Agent – Hampton Inn Jupiter/Juno Beach

Join our welcoming team and be the first smile guests see!

At the Hampton Inn Jupiter/Juno Beach, we pride ourselves on delivering exceptional guest experiences in a warm, friendly atmosphere. We’re looking for a motivated Front Desk Agent who enjoys helping others, thrives in a fast-paced environment, and takes pride in representing a well-known brand.

Why You’ll Love Working Here

We offer a supportive, team-driven environment where your work truly matters. You’ll enjoy great benefits, opportunities for growth, and the chance to work in a beautiful coastal community.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Match
• Paid Time Off
• Career growth opportunities within Hilton

What You’ll Do

As a Front Desk Agent, you’ll be the face of our hotel. You’ll greet guests, process check-ins and check-outs, assist with reservations, and ensure each guest has an outstanding stay.

Key Responsibilities Include:

• Welcoming guests with a friendly, professional attitude
• Checking guests in and out efficiently
• Managing reservations and cancellations
• Coordinating guest requests with other hotel departments
• Providing information about hotel services and local attractions
• Handling guest inquiries, requests, and concerns with a positive attitude
• Supporting team members to ensure smooth operations

What We’re Looking For

We’re seeking a reliable, energetic candidate who is passionate about guest service and eager to grow within our team.

Qualifications:

• 1+ year of customer service experience required
• 1+ year of hotel front desk experience preferred
• Hilton brand experience (PEP experience is a plus!)
• Strong work ethic and ability to work as part of a team