Department: Auxiliary and Business Services
Classification: Housekeeping & Apparel Wkr 1
Job Category: Classified Staff
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Location: Fairfax, VA
Workplace Type: On Site Required
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 01
Salary: Salary commensurate with education and experience
Restricted: Yes
Criminal Background Check: Yes
Motor Vehicle Records Check: Yes
About the Department:
Student Centers integrates all aspects of campus life by serving as Mason’s facility, program, and support services management department for the Johnson Center, Student Union Building I, and The Hub. The department aims to support and complement the academic process; provide excellent customer service to the Mason community and visitors; promote diversity and campus spirit through cooperative participation; encourage student development, social competency, and responsibility.
About the Position:
The primary purpose of the Operations Assistant is to provide daily operational and event support throughout the Student Centers and other supported facilities. Operational support includes preparing venues/areas for events (set-up/removal of tables/chairs/staging, etc.). The position will perform general building maintenance (basic repairs, dry/wet mopping, changing lightbulbs, etc.) and provide customer service to all patrons of these spaces. The Operations Assistant works closely with the Event Operation Crew Leaders to ensure proper support is available during all operating hours. This position reports to the Operations Supervisor.
Responsibilities:
- Performs room/venue set-up for events per diagrams/instructions from our University Scheduling System including, but not limited to, A/V equipment, furnishings (table, chairs, podiums, staging, pipe and drape skirting, etc.);
- Assists with cleaning venue spaces, proper storage, and maintenance of event furnishings/equipment;
- Assists in transporting equipment from different buildings utilizing University vehicles/golf-carts when necessary;
- Assists with the opening and closing of our buildings and/or event venues;
- Completes work or work order requests as directed by the Operations Crew Leader, Operations Supervisor, Assistant Director of Event Services, or other Student Centers staff;
- Provides support or assistance to patrons that utilize the Student Centers facilities or other managed spaces;
- Prints event set up reports/diagrams from our University Scheduling System daily, or as needed;
- Inspects Student Center buildings on a daily basis for maintenance issues; and identifies issues and potential safety hazards;
- Performs regular building maintenance including, but not limited to, lightbulb replacement, sanding, floor maintenance (mopping, waxing, buffing floors, etc.), and other minor repairs or services as requested;
- Assists in resetting public furnishings and ensuring buildings/areas meet expectations of patrons;
- Serves as on-site personnel to handle emergencies, maintenance issues, and last-minute event changes; and
- Assists other Student Center entities/departments as requested and with appropriate approval

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