Full job description

Q Center is looking for a Part Time Night Auditor to join our team!

Job Summary

The Night Auditor is responsible for reconciling all front desk cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. They are also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

The schedule for this position is 11pm-7:30am, varying days of the week and weekend.

Starting rate for this position is $19.00/hour

Benefits

• Paid time off
• 401(K) with employer match
• Employee Meals

Education & Experience

• High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
• Guest Service experience required.
• Proficient in Microsoft Office to include Word, Excel and PowerPoint

Physical Requirements

• Flexible and long hours sometimes required.
• Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Late/Overnight shift.

Fundamental Requirements

• Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow employees.

• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Perform all audit procedures as set forth by Q Center Policies and Procedures, on a daily basis.
• Be able to perform all duties of Guest Services Agent and assist at front desk as required by management.
• Balance and reconcile financial reports.
• Prepare and distribute necessary daily reports as required (i.e., Manager Flash report, VIP, Day Guest etc.) according to Q Center standards.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Act as PBX operator during the audit shift.
• Ensure accuracy of all numbers reported.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
• Ensure overall guest satisfaction.
• Handle guest requests.