job description

Job Title: Sales Assistant (full-time)

Reports to: Sales Representative

Company: Tartan Homes

Location: Across multiple Sites

About Us

Tartan is an Ottawa new home builder that has been building in communities across Canada’s capital for more than 50 years. Tartan homes are built better, look better, and live better – setting them apart from other builders. With high quality finishes, standard finished basements and more, it’s no wonder Tartan Homes are in a class all their own!

As part of the Taggart Group, Tartan is a proud, family-owned business benefiting from long-standing stability and continued growth, offering a variety of opportunities for those looking to get hands-on experience and build a lasting career.

At Taggart, you will be part of something bigger, and what you do today will make an impact for years to come. We believe in your success.

Building integrity, quality, and community together.

About this Role

The Sales Assistant is responsible for representing Tartan Homes Corporation and demonstrating what we offer as a new home builder. As a key member of the customer experience, the Sales Assistant greets all customers and provides our customers with information on Tartan homes and developments. The performance of the duties must ensure a quality approach to all employees, customers, prospective homeowners, managers and suppliers. All responsibilities must be performed in a manner consistent with the Tartan vision and must comply with all company policies and procedures. The Sales Assistant, in coordination with the Sales Representatives are responsible for carrying out policies and procedures that support the strategy and goals of home buildings by Tartan Homes Corporation.

Major Responsibilities:

• Welcome and greet clients, act as the first point of contact to all clients in the Sales Centre.
• Ensure homes are in good condition (clear and tidy) prior to opening and before closing.
• Daily opening and closing of model homes.
• Compile marketing and promotional material with the direction of the Sales Representatives.
• Verify weekly closings and arrange gift baskets for new homebuyers.
• Ensure the most current price sheets are displayed in sales binder, and handout material.
• Check the website on a weekly basis for accuracy.
• Answer all incoming phone calls and emails in a professional manner and in a timely fashion.
• Assist agent in completing and signing the co-broke registration form.
• Provide preliminary information to the clients and answer questions on the homes, options, development sites, special programs, ongoing offers, product and service features and benefits, prices, and deposit structure.
• Perform administrative duties including data entry to maintain client database, sales contract preparation, set-up of purchaser files, and prepare sales order forms and reports.
• Update and maintain the traffic circulation reports on a weekly basis.
• Identify targeted leads to the Sales Representatives can begin sales process.
• All other duties as requested by the Sales Representatives.

Statement of Qualifications:

Knowledge, Skills and Abilities:

• A high school diploma is required. A post-secondary education in business administration, interior design or decorating, or related field would be considered an asset.
• One to two years of experience in an administration role, sales and/or new home building process would be considered an asset.
• The ability to thrive in a team-based environment, as well as the ability to take initiative.
• Demonstrated excellent communication skills, both verbal and written.
• The ability to build and maintain interpersonal relationships with clients, suppliers and coworkers.
• Excellent organizational, prioritization and time management skills.
• The ability to be flexible, with a willingness to learn, adapt and adjust to the changing needs of the client.
• Administrative skills with knowledge Microsoft Office skills (Word, Excel, PowerPoint) and Outlook for the purposes of data entry.
• Bilingual in French and English is considered an asset.

Physical/Sensory Effort/Work Environment:

• Busy, and at times, a loud work environment.
• Must be of good physical condition to perform various duties in and around all parts of the model home.
• Sitting and/or standing for long periods of time