Full job description

Job Overview
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions in a dynamic environment.

Duties

• Greet visitors, clients, and vendors warmly and professionally, ensuring they feel valued from the moment they arrive
• Answer multi-line phone systems promptly and courteously, directing calls efficiently to appropriate departments or personnel
• Manage appointment scheduling and calendar coordination using tools like Google Workspace and Microsoft Office
• Handle data entry, filing, and document proofreading to maintain accurate records and support administrative processes
• Assist with office management tasks such as supply inventory, mail distribution, and maintaining cleanliness of the reception area
• Support customer service efforts by addressing inquiries, providing information, and offering support via phone or in person
• Utilize computer skills including Microsoft Office Suite, Google Workspace, and basic bookkeeping software like QuickBooks to streamline office operations

Experience

• Previous office experience or clerical experience in a fast-paced environment is highly preferred
• Strong organizational skills with the ability to multitask efficiently in busy settings
• Excellent phone etiquette and communication skills; bilingual abilities are a plus for serving diverse clients
• Proficiency with computer literacy including typing, data entry, proofreading, and using office management software
• Experience with medical or dental receptionist duties is advantageous but not required
• Personal assistant or administrative support experience will be considered a strong asset
• Familiarity with office equipment such as multi-line phones, printers, scanners, and filing systems is essential