Job Description

• Arrive at work at the assigned time, appropriately dressed in a clean uniform.
• The first Minibar Attendant of the day is responsible for setting up floor sheets and attending to early departures, VIPs and Rush rooms as required.
• Minibar carts are to be taken to the assigned floors by the early attendant
• Enter occupied rooms after 10am.
• Liaise with floor supervisors and room attendants.
• Continually check the expiration date of amenities.
• Remove all non-hotel stock from minibar in departure rooms.
• In occupied rooms, leave guest items as/where they have been left by guest.
• Follow key signing procedure and take responsibility for assigned keys.
• Collect deliveries from loading bay.
• Record any damaged stock.
• Maintain cleanliness of minibar cupboard.
• Stock cart and store room must be kept tidy and locked when not in use.
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.

Qualifications

• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
• Enter and locate work related information using computers and/or point of sale systems
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork

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