job description

Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

Job Specific

• Follows OSHA regulations and all policies and procedures as set forth by the Housekeeping department
• Applies excellent guest relations skills when interacting with guests
• Consistently maintains a positive attitude that ensures the best guest experience
• Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect
• Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business
• Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities
• Performs all duties in a timely and professional manner
• Applies teamwork skills at all times
• Gives recognition to repeat guests
• Cleans front area of hotel, sweeps floors and sidewalks; cleans doors, frames, signs, and windows
• Cleans and dusts lobby areas
• Cleans and restocks all assigned restrooms
• Removes trash from all assigned areas
• Uses proper chemicals when cleaning as described by the department’s procedures