Guest Service Agent

Full job description

  • Greet and Welcome each and every guest with a smile
  • Make it right culture including texting guests on the Kipsu platform
  • Check in customers using computer programs and equipment and provide guests with directions to their room
  • Inform customers of all on-site amenities and any relevant information that is needed to use them
  • Handle and resolve guest complaints
  • Invoice and bill guests for their stay and services used
  • Communicate with guests to better understand their individual needs to provide them with the best service possible
  • Run audit and reports for management
  • Prep and set up for breakfast
  • Maintain cleanliness of the front desk and public areas as needed to include sweeping, mopping, disenfecting surfaces

Job Type: Part-time

Pay: $12.00 – $13.00 per hour


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