Full job description

The Holiday Inn Express in Paso Robles has an immediate opening for a relief part time Night Auditor. This position works from 10pm – 7am, Friday and Saturday nights..

To perform duties as Night Auditor as designated by Manager in a manner assuring maximum guest satisfaction. The Night Auditor is responsible for the integrity of all daily posting transactions in the Hotel Computer System.

JOB FUNCTIONS/SUPPLEMENT TO GUEST SERVICE AGENT FUNCTIONS

• 1). Maintain accuracy of all daily transactions on PMS.
• 2). Trouble shooting of computer problems and phone systems. Reporting and resolving of any problems with PMS support. Follow up by reporting problems to Front Office Manager.
• 3). Nightly clearing and balancing of credit system.

4). Distribution of accurate daily reports to all Department Heads.

• 5). Maintain integrity of system. Timely running of rebuilds and reorgs. Cleaning of backup drives (as per schedule).
• 6). Detailed check of in-house guest folios (bucket check).
• 7). Prudent decision making in guest relations problems and emergency situations while no Manager is on duty.

a. Reports all problems and incidents to General Manager/Assistant General Manager.

b. Contacts General Manager in emergency situations that need to be immediately resolved.

c. Responsible for any walk-ins the event of overbookings as advised by Manager.

8). Other related duties upon request.

9). Sets up early morning coffee

• 10). Comply with all Company and Department safety policies and procedures.
• Indicates an essential function of the job.

JOB REQUIREMENTS

1). Previous hotel audit experience preferred.

2). High School Diploma or equivalent.

3). To be able to type 30-35 wpm.

4). Previous cash handling experience.

6). Excellent verbal communication skills.