Full job description

About Us:
Le Rêve Wellness & Spa is a boutique spa in the heart of Hermosa Beach, specializing in advanced facial treatments and personalized skincare. We pride ourselves on creating a warm, welcoming, family-oriented environment where both clients and team members feel valued, relaxed, and cared for.

Position Overview:
We are seeking a friendly, organized, and professional Receptionist to be the face of our spa. The ideal candidate is detail-oriented, personable, and passionate about delivering exceptional customer service. You will play a key role in creating a seamless and elevated experience for our clients from the moment they walk in or contact us.

Responsibilities:

• Greet and check in clients with a warm and professional attitude
• Answer phone calls, respond to emails, and manage client inquiries
• Schedule, confirm, and manage appointments efficiently
• Maintain a clean, organized, and welcoming front desk and reception area
• Process payments and handle basic transactions
• Coordinate with spa staff to ensure smooth daily operations
• Handle client concerns with professionalism and care

Qualifications:

• Previous receptionist, front desk, or customer service experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Comfortable using booking systems, email, and basic computer programs
• Positive attitude and team-oriented mindset
• Interest in skincare, wellness, or the beauty industry is a plus