Full job description

Job Summary
We are seeking an energetic and friendly Host/Foodrunner to join our dynamic restaurant team! In this role, you will be the first point of contact for our guests, creating a warm and welcoming atmosphere from the moment they arrive. You will ensure smooth seating arrangements, assist with guest inquiries, and deliver food with enthusiasm and professionalism. Your positive attitude and excellent communication skills will help elevate the dining experience, making every guest feel valued and cared for. This paid position offers an exciting opportunity to develop your hospitality skills in a lively environment where teamwork and guest satisfaction are top priorities.

Responsibilities

• Greet guests warmly upon arrival, providing a friendly and professional first impression
• Manage waitlists and reservations efficiently using POS systems such as Resy and Toast.
• Escort guests to their tables, ensuring comfort and proper seating arrangements
• Communicate effectively with kitchen staff and servers to relay guest orders accurately
• Deliver food promptly from the kitchen to tables, maintaining presentation quality
• Assist in clearing tables and resetting them for new guests in a timely manner
• Answer guest questions about menu items, specials, and restaurant policies with clarity and enthusiasm
• Maintain cleanliness of host stand, waiting areas, and dining spaces to uphold high standards of hospitality
• Support guest relations by addressing concerns politely and professionally, ensuring a positive experience

Skills

• Previous host/hostess experience in a fast-paced restaurant environment preferred
• Strong customer service skills with a welcoming demeanor
• Excellent communication skills to interact effectively with guests, team members, and management
• Familiarity with POS systems such as Aloha POS or Micros POS is a plus
• Experience in food service or restaurant operations enhances your ability to multitask efficiently
• Knowledge of hotel or guest services can be advantageous for delivering exceptional hospitality
• Ability to handle phone inquiries using proper phone etiquette with professionalism and courtesy
• Demonstrated ability to work well under pressure while maintaining a positive attitude
• Strong organizational skills for managing reservations, waitlists, and seating arrangements