Front Desk Agent

Full job description

The Niagara Falls Courtyard Marriott is seeking full-time Front Desk Agents to join their team!

RESPONSIBILITIES:

  • Maintain an inventory of vacancies, reservations and room assignments
  • Register arriving guests
  • Answer guest inquires
  • Present statements of charges to departing guests and receive payment.

QUALIFICATIONS:

  • Completion of high school
  • Pleasant and outgoing personality
  • Thorough knowledge of the hotel’s services and Niagara’s attractions
  • Excellent verbal and communication skills
  • Superior organizational skills
  • Ability to multi-task
  • One year of front desk experience an asset
  • Excellent working knowledge of Fosse system an asset
  • Must have reliable transportation
  • Required to provide a certificate proving completion of the Health and Safety Awareness Training for Workers (free e-course provided by the Ministry of Labour)

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