Full job description

Overview
Join our vibrant team as a Weekend Breakfast Attendant and be the first smile our guests see in the morning! This energetic role is perfect for individuals passionate about delivering exceptional customer service and creating memorable dining experiences. As a key member of our hospitality team, you will ensure that every guest starts their weekend with a warm welcome, delicious food, and outstanding service. Your enthusiasm and attention to detail will set the tone for a lively, inviting atmosphere that keeps guests coming back weekend after weekend.

Duties

• Coordinate day-to-day activities, ensuring breakfast is prepared in accordance with food handling regulations, guidelines and brand standards.
• Ensure food is prepped and ready for the beginning of breakfast and replenished throughout breakfast hours.
• Maintain cleanliness during breakfast hours while being attentive to guests needs.
• Greet all guests and ensure you are walking around the breakfast area engaging them; replenish coffee and provide a memorable guest experience.
• Maintain inventory of all food supply and assist with the completion of food orders as necessary.
• Assist in necessary setup, service and breakdown of breakfast and meeting room functions.
• Inspect the kitchen, prep area, and dining space for cleanliness, working condition and proper furniture/equipment set-up.
• Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Check storage areas for proper supplies, organization, and cleanliness.
• Clear and reset counters and tables at conclusion of each guest.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Maintain complete knowledge of and comply with department policies, service procedures and standards.
• Respond to guest requests and complaints in a timely, efficient, appropriate and friendly manner.
• Work with the hotel team to create and deliver a memorable service experience for guests.
• Handle guest requests personally and/or refer to another team member as appropriate.
• Provide guests with the finest quality of service at all times in a warm and enthusiastic manner.
• Maintain a professional image at all times through action, appearance and dress.
• Follow Company policies and procedures.
• Other duties as assigned by supervisor or management.

Requirements

• Prior experience in fine dining, food service, or hospitality environments is highly preferred
• Strong customer service skills with a positive attitude and excellent communication abilities
• Knowledge of food handling safety standards and food safety regulations
• Ability to work early mornings on weekends, with flexibility to adapt to busy service times
• Familiarity with dietary accommodations and food industry best practices is beneficial