Full job description

Overview

At Hyatt, we believe in the power of belonging- of making people feel at home wherever they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job- it’s a career for people who care.

Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style’s relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.

Essential Functions and Duties:

· Supervise housekeeping and laundry staff, including performance evaluations, training, and development.

· Enforce departmental policies and procedures to maintain service standards and efficiency.

· Ensure quality services are provided to meet guest needs and enhance guest satisfaction.

· Direct hourly associates in all areas of the housekeeping and laundry departments.

· Prepare daily assignment sheets for all housekeeping and laundry associates.

· Maintain cleanliness standards in guest rooms and public areas, ensuring compliance with hotel objectives.

· Inspect and monitor cleanliness, taking corrective action for any substandard conditions.

· Compile and report the status of all guestrooms to the front desk department.

· Manage lost and found items.

· Maintain departmental productivity and labor cost goals.

· Oversee inventories of linen, supplies, and equipment and assist with ordering as necessary.