Full job description

Night Auditor

This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.

About the Role

The Night Auditor provides guest service during overnight hours while completing daily audit and reporting functions. This role supports smooth overnight operations and guest safety.

Essential Functions

• Greet and assist guests during overnight check-in and check-out.
• Complete nightly audit procedures and balance daily financial transactions.
• Prepare and distribute daily reports for management.
• Handle guest requests and resolve concerns professionally during overnight hours.
• Ensure compliance with cash handling, credit card processing, and audit procedures.
• Maintain brand, product, and service standards at the front desk and lobby.
• Monitor the property overnight to support guest safety and security.
• Coordinate with housekeeping and maintenance for early morning needs or urgent issues.
• Answer phones, manage emails, and respond to guest inquiries.
• Maintain cleanliness and organization of the front desk and lobby area.
• Perform other duties as assigned.

This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.

Qualifications

Experience

• Customer service or hospitality experience preferred; night audit or hotel front desk experience a plus.
• Basic accounting, cash handling, or audit experience preferred.