Full job description

Job Summary
We are seeking a dynamic and organized Front Desk Associate to serve as the welcoming face of our office. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and attention to detail will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and friendly workplace atmosphere.

Responsibilities

• Greet visitors, clients, and vendors with professionalism and enthusiasm, ensuring a positive first impression.
• Manage multi-line phone systems, directing calls efficiently and courteously while maintaining excellent phone etiquette.
• Handle incoming correspondence, including emails, mail, and packages, with accuracy and promptness.
• Maintain organized filing systems, data entry records, and ensure confidentiality of sensitive information.
• Support appointment scheduling and calendar management using tools like Google Workspace or Microsoft Office applications.
• Assist with basic bookkeeping tasks using QuickBooks or similar accounting software to support office financial processes.
• Perform clerical duties such as proofreading documents, managing office supplies inventory, and supporting general office management activities.

Experience

• Previous office experience or administrative support roles demonstrating strong organizational skills and multitasking abilities.
• Proven customer service experience with excellent communication skills in person and over the phone.
• Familiarity with computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry tasks.
• Bilingual abilities are highly valued to effectively communicate with diverse clients and team members.
• Experience in medical or dental receptionist roles is a plus but not required; relevant personal assistant experience is also beneficial.
• Demonstrated ability to manage time efficiently while handling multiple responsibilities in a fast-paced environment.
• Knowledge of office management procedures such as filing systems, calendar management, and basic bookkeeping is preferred. Join us as a Front Desk Associate where your proactive attitude and organizational expertise will make a meaningful impact every day!