Full job description

Overview
Join our vibrant team as a Server and become the heart of an exceptional dining experience! In this lively role, you’ll connect with guests, deliver outstanding service, and create memorable moments that keep patrons coming back. Your enthusiasm and attention to detail will ensure every guest feels welcomed, valued, and satisfied. Whether you’re passionate about fine dining or eager to develop your hospitality skills, this position offers a dynamic environment where your energy makes a difference.

Responsibilities

• Greet guests warmly and guide them to their tables with a friendly, professional demeanor
• Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clarity and efficiency
• Provide detailed menu descriptions and recommend specials or upselling opportunities to enhance guest satisfaction and sales
• Serve food and drinks promptly while maintaining excellent presentation standards
• Handle cash transactions accurately, including cash handling, cashiering, and processing payments through POS systems like OpenTable or similar platforms
• Maintain cleanliness and sanitation standards in dining areas, including bussing tables and assisting with food handling safety protocols
• Collaborate with kitchen staff to ensure timely food preparation and delivery while adhering to food safety regulations
• Assist guests with questions about menu items, dietary restrictions, or special requests to promote guest relations and satisfaction
• Support host/hostess duties when needed by managing reservations, seating arrangements, and guest flow management
• Uphold sanitation standards by following proper food handling procedures and ensuring a safe environment for all staff and guests

Skills

• Proven experience in food service or restaurant environments, especially in fine dining or nightlife settings such as nightclubs
• Strong knowledge of POS systems including Aloha POS, Micros POS, and OpenTable for efficient order processing and cashiering
• Excellent customer service skills with the ability to build rapport quickly and handle guest inquiries professionally
• Culinary experience or familiarity with food preparation enhances your ability to answer menu questions confidently
• Effective time management skills to prioritize tasks during busy service hours without compromising quality
• Ability to upsell menu items naturally to increase sales while enhancing the guest experience
• Basic math skills for accurate cash handling, billing, and change calculation
• Knowledge of food safety standards, sanitation practices, and proper food handling procedures
• Experience in bussing tables, supporting kitchen operations, or serving in a nightclub environment is a plus
• Strong communication skills paired with hospitality expertise to create welcoming guest relations in fast-paced settings