Full job description

Build Your Career with a National Organization Where Your Expertise Makes an Impact:

Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Account Manager, based out of one of the following locations:

• Saint John, New Brunswick
• Fredericton, New Brunswick
• Woodstock, New Brunswick
• Grand Falls, New Brunswick

Acting as a trusted advisor to medium to large-sized customers, you will support established clients by understanding their operations, challenges, and technical requirements. The successful candidate be bilingual (French & English), will build strong customer relationships, coordinate internal and external teams, and deliver tailored solutions across a broad product offering.

Responsibilities:

• Build and maintain long-term relationships with key industrial customers by understanding their needs and providing the right solutions.
• Act as the main point of contact for assigned accounts, ensuring a consistent and positive customer experience.
• Work directly with customers to review specifications, drawings, and applications to recommend appropriate products.
• Work closely with internal teams to ensure customer and project needs are met.
• Coordinate with vendors and manufacturers to obtain accurate technical and pricing information.
• Manage project documentation, submittals, and customer records throughout the sales process.
• Track pricing, account performance, and key metrics to support effective decision-making.
• Participate in training, account reviews, and sales meetings as required.
• Other tasks as needed

Requirements:

• Minimum of 2+ years of account management experience in industrial, mechanical, technical environment is a must
• Bilingual: French & English (advanced/professionally) would be an asset
• Post-secondary education is considered an asset
• Excellent ability to interpret contract terms and ensure services are delivered in accordance with agreements.
• Highly organized, detail-oriented, and able to work independently in a fast-paced environment.
• Strong analytical skills with the ability to track performance metrics, KPIs, and client satisfaction.
• Strong interpersonal and communication skills
• Self-motivated and the ability to work independently
• Keen to foster positive, collaborative, and productive team relationships
• Demonstrated commitment to continuous learning and professional development
• Proficient in Microsoft Office applications with strong overall computer literacy

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