Full job description

We are looking for a Breakfast Attendant to join our team!

Are you a personable individual who enjoys an exciting and fast-paced work environment? This is the perfect job for you!

Job Description

As a Breakfast Attendant, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is crucial because you are the first impression on each of our guests. Additionally, you will achieve excellence by creating a welcoming and personalized breakfast experience for each guest, setting up breakfast each morning, and ensuring that you uphold the highest standards in food service.

Pomeroy Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continuous full-time employment.
• Pomeroy Stay Travel Program.

Key Focuses

• Maintains a friendly, attentive, and professional during all guest encounters and responds appropriately to guest complaints.
• Ensures the breakfast room, food stations, and all guest contact points are “picture-perfect” for optimal first impressions.
• Welcomes guests entering the breakfast room in a prompt and courteous manner.
• Begins shift with a well-stocked pantry with dry and fresh items, complete with all menu requirements.
• Sets up all stations on the breakfast bar, brews coffee, and prepares hot items for the start of breakfast hours.
• Maintains a strong product knowledge of food and beverage offerings and abides by all safety and health regulations.

Experience/Passions/Education

• Previous experience in a hotel position is an asset.
• Food Safe Certificate.
• Excellent Customer Service.
• Strong communication and interpersonal skills.