Full job description

Primary Responsibilities

• Support the housekeeping team to ensure guest rooms and public areas are clean, stocked, and guest-ready
• Maintain cleanliness of public areas: hallways, elevators, lobbies, stairwells, restrooms, and back-of-house areas

Guest Room Support

• Deliver and remove linen, towels, trash, and supplies from guest rooms
• Assist room attendants by restocking carts and closets
• Strip rooms when needed and remove soiled linens
• Respond to guest requests (extra towels, pillows, amenities) promptly and courteously

Public Area Cleaning

• Vacuum carpets and clean floors
• Dust furniture, baseboards, vents, and fixtures
• Empty trash and replace liners
• Clean windows, mirrors, and glass surfaces

Laundry & Inventory Support

• Transport clean and dirty laundry between laundry room and floors
• Organize linen rooms and ensure proper par levels
• Report low inventory or damaged items

Maintenance & Safety

• Report maintenance issues (leaks, broken fixtures, lighting issues)
• Follow hotel safety, sanitation, and OSHA guidelines
• Handle cleaning chemicals safely and correctly

Guest Service

• Greet guests professionally and assist when approached
• Maintain a friendly, helpful attitude at all times

Other Duties

• Assist with deep cleaning projects
• Help with setup/cleanup for meetings or special events if needed
• Perform other duties as assigned by housekeeping leadership