Crew Leader

Description

The Best Teams are Created and Maintained Here.

Job Summary

The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2–5 team members to ensure tasks are completed safely, efficiently, and to BrightView’s quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.

Duties and Responsibilities:

Maintain a schedule and ensure service expectations are met
Surface customer problems or concerns and report back to Operations Manager
Assist in resolving issues with customer service when needed
Ensure work is performed safely and in accordance with company policies
Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded
Deliver services as specified on client sites
Work to identify more efficient ways to perform work
Coordinate service execution with Operations Manager
Oversee day-to-day site operations and delegate work to crew team members
Provide Operations Manager feedback on crew member(s)
Work with Operations Manager, helping to develop and train crew members
Ensure equipment preventative maintenance is performed as needed and equipment is in good working order
Participate in branch meetings as directed
Accurately capture and turn in crew time logs through electronic time capture (ETC)
Log equipment usage and maintenance cycles

Education and Experience:

Physical Demands/Requirements:

Be at least 18 years old (21 if operating company provided vehicles)
Possess strong stamina and have the ability to work outdoors in various weather conditions including extreme heat and cold.
Able to safely operate landscaping equipment (e.g., mowers, trimmers, blowers, edgers).
Able to bend, stoop, kneel, twist, stand, walk continuously throughout the day and perform repetitive motions for extended periods.
Able to perform manual labor using a variety of hand tools (e.g. shovels, rakes)
You are able to wear appropriate personal protective equipment (e.g., safety shoes, high-visibility clothing, hand protection, eye protection, hearing protection, head protection)
Landscapers who will be operating a BrightView fleet vehicle are required to have a valid driver’s license and meet company standards as it relates motor vehicle performance identified on a state issued motor vehicle record check.
Ability to work flexible hours, including weekends or holidays if needed.