Full job description

Key Responsibilities:

• Meet and greet arriving guests at the terminal with a clearly visible nameplate
• Assist guests with luggage, immigration, customs, or transfers as required
• Escort guests to transportation (hotel car, taxi, or connecting flight)
• Communicate guest arrival status with hotel, chauffeur, or relevant teams
• Handle VIPs, executives, or high-profile guests with utmost discretion and professionalism
• Coordinate with airport staff, ground handling teams, and security when needed
• Maintain a professional appearance and friendly, service-focused attitude at all times

Requirements:

• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Fluency in English (additional languages are a plus)
• Previous customer service or hospitality experience preferred
• Ability to work flexible hours, including weekends and holidays
• Familiarity with airport layouts, terminals, and arrival procedures