Full job description

Key Responsibilities:

• Provide administrative support to the store manager and team, including scheduling, filing, and data entry.
• Manage and maintain store records, including inventory, sales reports, and employee schedules.
• Assist with ordering and receiving store supplies and products, ensuring accurate inventory levels.
• Handle customer inquiries via phone, email, or in-person, providing exceptional service and resolving issues promptly.
• Process and organize invoices, receipts, and other financial documents.
• Coordinate and schedule appointments, meetings, and events for the store.
• Assist with the onboarding process for new employees, including preparing paperwork and training materials.
• Maintain a clean and organized office and storage area.
• Support the store team with additional tasks as needed to ensure smooth operations.

Qualifications:

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience as an administrative assistant or in a similar role, preferably in a retail or beauty environment.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic accounting software.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and a high level of accuracy.
• Knowledge of cosmetics and beauty products is an advantage.