Full job description

Key Responsibilities:

• Handle incoming customer inquiries via phone, email, chat, and in-store visits
• Provide excellent customer service and ensure customer satisfaction
• Promote and upsell company products to meet sales targets
• Call existing customers to gather reviews, feedback, and offer promotions
• Maintain accurate records of customer interactions and sales
• Coordinate with internal teams to ensure timely order processing and delivery

Requirements:

• Previous experience in customer service or sales is preferred
• Fluent in English and Arabic (spoken and written)
• Strong communication and interpersonal skills
• Positive attitude, team player, and result-driven mindset
• Basic computer skills (MS Office, CRM systems)
• Willing to commute to the workplace (no remote work)
• Flexible with weekly shifting schedules
• Can join immediately

What We Offer:

• Competitive salary + incentives
• Friendly and supportive work environment
• Opportunities for growth and career development