Job Description

We are hiring a Tele Sales Executive (Arabic Speaking) to handle customer support and sales for our online store. The role includes managing calls, WhatsApp, live chat, emails, and confirming orders while ensuring great service.

Key Responsibilities

• Answer calls, WhatsApp, chat, and emails.
• Share product, stock, payment, and delivery details.
• Confirm COD orders and reduce failed deliveries.
• Create and follow up on orders, returns, and refunds.
• Handle customer complaints politely and effectively.
• Call warm leads and promote offers when suitable.
• Log interactions in CRM and meet daily targets.

Requirements

• Fluent in Arabic & English (spoken and written).
• Good phone manner, fast typing, and ability to work under pressure.
• Ready to work on rotating shifts.

Benefits: Competitive salary + incentives, career growth opportunities, and a supportive work environment.